Cortisol Posted October 31, 2019 Report Share Posted October 31, 2019 Tried to submit my supporting documents, but my Minerva access has been disabled. Unsure as to why this occurred, so I contracted ServicePoint to try and help me out, but they said it would take up to two business days to resolve the issue. Right now, I can't even login - but I do have everything done and ready to go! I contacted admissions about this issue, but they haven't gotten back to me yet; is there anything else that I can do at this point? Thanks! Quote Link to comment Share on other sites More sharing options...
Y2019 Posted November 1, 2019 Report Share Posted November 1, 2019 Hi, I have also everything ready. I can access minerva since I am mcgill student. but the option to upload does not appear yet. I am gonna go see them tomorrow and keep you updated! technically you have applied on time so you should be ok. Quote Link to comment Share on other sites More sharing options...
Cortisol Posted November 1, 2019 Author Report Share Posted November 1, 2019 1 hour ago, Y2019 said: Hi, I have also everything ready. I can access minerva since I am mcgill student. but the option to upload does not appear yet. I am gonna go see them tomorrow and keep you updated! technically you have applied on time so you should be ok. Actually I haven't submitted my supporting documents yet, so I am still a bit worried! Quote Link to comment Share on other sites More sharing options...
HoopDreams Posted November 1, 2019 Report Share Posted November 1, 2019 What I would recommend at this stage is : Send them an e-mail containing all of your documents. That way you have a proof that everything was ready on time. With your message, attach screenshots showing that : You have reached out ServicePoint You are currently unable to access Minerva You have everything ready before the deadline of Nov. 1 (today) This can happen when you tried to log in too many times with a wrong password. Best of luck!:) Quote Link to comment Share on other sites More sharing options...
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