DanceMeOutside Posted October 17, 2012 Report Share Posted October 17, 2012 I just wrote CASPer and after I finished my second last set of questions, CASPer timed out. I logged back in and my answers were gone, and it moved onto the next module. I called the HelpDesk and they made a note of it for admissions - Does anyone know how this will affect my application? Link to comment Share on other sites More sharing options...
trojjanhorse Posted October 17, 2012 Report Share Posted October 17, 2012 I just wrote CASPer and after I finished my second last set of questions, CASPer timed out. I logged back in and my answers were gone, and it moved onto the next module. I called the HelpDesk and they made a note of it for admissions - Does anyone know how this will affect my application? no it will not affect your evaluation or chances. Link to comment Share on other sites More sharing options...
missmathematics Posted October 17, 2012 Report Share Posted October 17, 2012 .......... Link to comment Share on other sites More sharing options...
Dr_Scully Posted October 21, 2012 Report Share Posted October 21, 2012 EVERYONE PLEASE NOTE THAT THE HELPDESK NUMBER IS WRONG ON THE MCMASTER PRINTABLE GUIDE. It's listed as 525-9104 when it SHOULD be 525-9140. I had the same problem today. One of the videos stalled after playing for 5-10 minutes before going to the questions. I waited and waited and tried calling the (incorrect) helpdesk number on the sheet several times, only to get a "this number is not in service" message. I ended up having to click on "Help Desk" at the top in the middle of my test. So I freaked out and finally clicked on "Start casper test" again (since instructions say if you log out to just log back in) - and it jumped sections. I ended up going from the end of the video on Section 8, to the questions on Section 9 (I didn't even get to watch the video for 9, or see the questions for Section 8). I answered the questions without the video as best as I could anyway. How can McMaster score everyone fairly in these cases? Will they just ignore the one section I didn't get a chance to write and weigh the other sections more heavily? What about the one where I didn't see the video and answered the questions anyways? How will they score those compared to someone else? So ticked off right now Link to comment Share on other sites More sharing options...
shady Posted October 21, 2012 Report Share Posted October 21, 2012 So did you call them? I think you should make sure they know. For me the last section didn't submit ("page cannot be displayed") and I called them and she said it happens, don't worry, won't affect your score. But seriously, how would it not affect my score? It was one of my good sections. Has any applicant from previous years been accepted with missing sections due to technical difficulties? Link to comment Share on other sites More sharing options...
Dr_Scully Posted October 21, 2012 Report Share Posted October 21, 2012 Yes, I called after I finally got a hold of the right phone number (while the counter was counting down for the questions where I didn't even watch the video), and the woman was very non-chalant about it and said that they logged it. But I was freaking out and mentally it screwed me up for the sections after that. Obviously they can't penalize people for having technical difficulties. But the only way they can really do that is to weigh the other sections more heavily from the ones I was able to answer, or if they drop a few sections from everybody. Link to comment Share on other sites More sharing options...
shady Posted October 21, 2012 Report Share Posted October 21, 2012 Yes, I called after I finally got a hold of the right phone number (while the counter was counting down for the questions where I didn't even watch the video), and the woman was very non-chalant about it and said that they logged it. But I was freaking out and mentally it screwed me up for the sections after that. Obviously they can't penalize people for having technical difficulties. But the only way they can really do that is to weigh the other sections more heavily from the ones I was able to answer, or if they drop a few sections from everybody. True. I think they do drop the lowest section from everybody. Link to comment Share on other sites More sharing options...
Insomnia Posted October 21, 2012 Report Share Posted October 21, 2012 They tell you it doesn't, but I had tech difficulties last year and I'm pretty sure that's why I didn't get an interview. That's weird. I had difficulties last year and I called them as well. The lady at the help desk was really nice. I think what happens is that they take your top scores, say 10/12 questions and then average those to get your score. If you missed one due to technical difficulties, they will just not count that one. Just don't freak out. It's a personality test. If they like you, they like you Link to comment Share on other sites More sharing options...
TheBookWorm Posted October 21, 2012 Report Share Posted October 21, 2012 Thanks for letting us know about the number guys. No wonder when I tried to call them one day before the test, the number did not work! It makes sense now. I am just grateful that I didn't need to call them during the actual test. Link to comment Share on other sites More sharing options...
page_matrix Posted October 21, 2012 Report Share Posted October 21, 2012 I had the same issue - from video 1! so I was flustered from the start. Way to go Mac for printing the wrong phone number. I gave up calling Helpdesk and continued with the test without seeing several videos. My videos were lagging so much that I had time to get my phone and timed the lags... I called during break, and the lady was really nice in logging it. That's all we can do now...back to waiting. Other than the tech issues, I thought it was kind fun - there were some good scenarios. definitely needed to think on my feet. Link to comment Share on other sites More sharing options...
missmathematics Posted October 21, 2012 Report Share Posted October 21, 2012 That's weird. I had difficulties last year and I called them as well. The lady at the help desk was really nice. I think what happens is that they take your top scores, say 10/12 questions and then average those to get your score. If you missed one due to technical difficulties, they will just not count that one. Just don't freak out. It's a personality test. If they like you, they like you Well, actually due to internet problems I ended up missing about 5 sections. They told me it was still okay, and they had enough information. But really? With missing those many sections? I doubt it. Link to comment Share on other sites More sharing options...
Prof.A.DumbleDore Posted October 21, 2012 Report Share Posted October 21, 2012 Well, actually due to internet problems I ended up missing about 5 sections. They told me it was still okay, and they had enough information. But really? With missing those many sections? I doubt it. I missed two myself unfortunately. Link to comment Share on other sites More sharing options...
chenoa Posted October 21, 2012 Report Share Posted October 21, 2012 Trying not to freak out . . . just completed casper and wasn't able to view two videos at all! It was going well when I wasn't dealing with the technical issues though but the added anxiety was not helping me . .. Link to comment Share on other sites More sharing options...
vs09 Posted October 21, 2012 Report Share Posted October 21, 2012 Had the exact same problem as Dr Scully today, missed some questions entirely and some videos due to technical problems, sooooo frustrating after working so hard to get gpa and mcat verbal up to hopefully a decent position. Hope the missed sections won't ruin the interview chances. Link to comment Share on other sites More sharing options...
chanek Posted October 22, 2012 Report Share Posted October 22, 2012 True. I think they do drop the lowest section from everybody. Can anybody verify this? Link to comment Share on other sites More sharing options...
trojjanhorse Posted October 22, 2012 Report Share Posted October 22, 2012 Can anybody verify this? I don't think anyone can. Asked my bud who grades the CASPer responses and he said that he does not know. I guess only adcom will know = we will never know Link to comment Share on other sites More sharing options...
shady Posted October 22, 2012 Report Share Posted October 22, 2012 Well, actually due to internet problems I ended up missing about 5 sections. They told me it was still okay, and they had enough information. But really? With missing those many sections? I doubt it. Woah that's a lot. I myself missed one. Best of luck! Can anybody verify this? I could swear to you yesterday that I read that on the CASPer description. I also had read older threads in this forum that said that. I double checked the CASPer description and it doesn't mention it. Apologies. Although frankly it wouldn't be a far-fetched thing to do. Link to comment Share on other sites More sharing options...
chenoa Posted October 22, 2012 Report Share Posted October 22, 2012 Tried calling Helpdesk again today . . . does anyone know when they will have "live" helpdesk hours or is all we have the email communication tool on the Casper site? Link to comment Share on other sites More sharing options...
missmathematics Posted October 22, 2012 Report Share Posted October 22, 2012 Woah that's a lot. I myself missed one. Best of luck! To clarify, this happened last year. Everything strangely went very smoothly this time around. Link to comment Share on other sites More sharing options...
ADH Posted October 23, 2012 Report Share Posted October 23, 2012 Mt timer was not visible and I was automatically taken back to the main menu multiple times during the test. The person at the help desk said that McMaster will "take the difficulties into consideration." Link to comment Share on other sites More sharing options...
kiwwwi Posted October 23, 2012 Report Share Posted October 23, 2012 Mt timer was not visible and I was automatically taken back to the main menu multiple times during the test. The person at the help desk said that McMaster will "take the difficulties into consideration." The same thing happened to me for all videos. And I also lost all my answers (answer section wiped blank) to the first 3 videos right before the screen jumped to the next video. ** EDIT ** I received an email from Wendy offering the option of rewriting - time stamped for 12:08 PM (Friday, Oct 26) Link to comment Share on other sites More sharing options...
Rext Posted October 24, 2012 Report Share Posted October 24, 2012 Rest assured folks, if you have any technical difficulties at all during the test or if technical difficulties are even remotely suspected (i.e. blank sections), you won't be penalized. Link to comment Share on other sites More sharing options...
froston Posted October 24, 2012 Report Share Posted October 24, 2012 Rest assured folks, if you have any technical difficulties at all during the test or if technical difficulties are even remotely suspected (i.e. blank sections), you won't be penalized. Are you an insider or something? Link to comment Share on other sites More sharing options...
sucotai Posted October 24, 2012 Report Share Posted October 24, 2012 Rest assured folks, if you have any technical difficulties at all during the test or if technical difficulties are even remotely suspected (i.e. blank sections), you won't be penalized. wouldn't this mean...technically...someone could leave a whole section blank intentionally if they find that section too difficult.....and dun get penalized at all since it could be interpreted as a technical difficulty (or intentionally reported it as such).....loophole much? Link to comment Share on other sites More sharing options...
trojjanhorse Posted October 24, 2012 Report Share Posted October 24, 2012 wouldn't this mean...technically...someone could leave a whole section blank intentionally if they find that section too difficult.....and dun get penalized at all since it could be interpreted as a technical difficulty (or intentionally reported it as such).....loophole much? yeah, this crossed my mind actually. A friend of mine had this issue and called me since he couldn't get a hold of McMaster. I had to 3 way the call to connect them. Link to comment Share on other sites More sharing options...
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